ConcourseSuite offers a complete front office solution that combines customer relationship management (CRM), online presence management, marketing, team collaboration, and customer service—all on one easy to use on-demand platform.
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Beyond CRM
ConcourseSuite is a complete solution that extends well beyond the capabilities of traditional CRM offerings. It combines enterprise-class CRM functionality with Online Presence Management and Team Collaboration in an integrated open source package that meets the full range of Front Office requirements.
Learn MoreDeployment Options
ConcourseSuite offers radically flexible deployment options ranging from fully hosted traditional SaaS to standalone on premise installations. The result is a solution that is easy to deploy, easy to use and provides the ability to scale up as your organization grows.
Learn MoreEnabling The Extended Enterprise
ConcourseSuite 5.0 enables an entirely new type of CRM deployment for extended enterprises—franchisors, businesses with agent or dealer networks, even media companies and telcos who need a secure, private, multi-tenant system that they can deploy for the benefit of their affiliates and customers. Read our brand new case study about one such deployment by AlphaGraphics, an international franchisor of printing centers.
"Concourse Suite allows us to host a secure multi-tenant system for each franchise owner, providing them with their own copy of these powerful tools. We can now collaborate in entirely new ways as an organization, ensuring that all of the owners in our franchise network have the business information they need at their fingertips."
—Kevin Cushing, CEO, AlphaGraphics
Open Source CRM Delivers More Control, Less Cost
Tuesday, July 1st
CIO Magazine's Bill Snyder looks at IMA Financial's decision to replace their proprietary CRM sytem with ConcourseSuite
Making a Dual Career Switch
Tuesday, April 1st
The Wall Street Journal's Joann Lublin profiles one Concursive employee's successful transition from the factory floor to a career in software product management.
CRM: A Land of Imagination?
Wednesday, March 26th
Inside CRM's Chris Bucholtz writes about the new user experiences made possible by the latest generation of CRM tools.
Brand Fuel Uses ConcourseSuite WCM to Good Effect
Tuesday, March 25th
Brand Fuel Promotions, a leading provider of promotional items and associated e-commerce websites, is now using ConcourseSuite's integrated Web Content Management (WCM) capabilities for its own web presence. Brand Fuel worked in partnership with Concursive to develop these new capabilities as a member of the open source community that supports Concursive products.
Small Businesses Should Embrace CRM in 2008
Monday, February 17th
Inc. Magazine's Brent Leary encourages small and mid-sized companies to reap the benefits of Customer Relationship Management software.
AlphaGraphics Adopts ConcourseSuite for 260 Franchise Locations
Monday, February 11th
Concursive enables AlphaGraphics' "extended enterprise" of global franchises with on-demand CRM, Web content management, and team collaboration capabilities.
10 Open Source Myths
Friday, January 24th
InsideCRM's Rick Cook debunks longheld misconceptions about open source CRM.
Concursive Draws Closer to CRM and Collaboration Fusion
Wednesday, January 9th
The 451 Group's China Martens analyzes Concursive's fusion of CRM, web content management, and team collaboration capabilities.
- Customer Success Stories: AlphaGraphics